All sales are final unless otherwise noted.
Please read and make sure you fully understand our refund policy prior to making a payment.
Once we have begun service or labor on your project, accounts, orders, etc, we do not issue refunds for any reason. All services are offered at the client’s own risk: no guarantees, no refunds, no exchanges, no credits.
A refund may be requested by the customer if the service or labor on your project has not yet begun. All refunds will be subject to a 3.5% processing fee, unless otherwise agreed upon.
Chargebacks
We normally ask for a client’s credit card or payment info so that we can charge the client’s card for services provided or we may also send an invoice so that you can pay from your end. Claiming that you didn’t provide your card info or that you are not aware of such charges is illegal and fraudulent.
If any chargeback or payment dispute is caused by the client to a bank or credit card company, then client services and/or projects will be suspended and in some cases, all work will be undone (reversed) without notice.
Furthermore, the amount of the chargeback fee will be issued to the client (to recover any fees passed on to us by the credit card company).
In Addition, any outstanding balances accrued as a result of the chargeback(s) will have to be paid in full before we restore service, deliver any files, or commence any work.
PLEASE CONTACT US AT ADMIN@SCALEPPC.COM TO ADDRESS ANY BILLING ISSUES AND WE WILL GLADLY HELP YOU.
Requesting a chargeback or opening a dispute for a valid charge from us is fraud. Chargebacks are never a legal or appropriate means of obtaining a refund. All disputes will be challenged by our lawyers with sufficient evidence from our records.